NC
Natalie C
1 reviews | Active since May 2012
14 Sept 2015, 13:24
Credit limit increasing
Shockingly found out edgars is billing me for what I did not ask for. Every month I go in store and pay my installments and the cashiers always ask if I would like a credit limit increase and I respond with a \NO thank you". Received my invoices I always wonder why I'm paying so much extra and my account never seems to go down. Well since last year June which is on record edgars has increased my limit R2000 extra which I did NOT agree too. I'm furious and i would like edgars to reverse this. """
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Edgars's replyOfficial
15 Sept 2015, 17:41Hello NatalieC1982,
It is with great displeasure to hear of the overall experience. Please be advised your credit limit has been decreased to the requested amount. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards
Edcon customer experience
***
It is with great displeasure to hear of the overall experience. Please be advised your credit limit has been decreased to the requested amount. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply15 Sept 2015, 17:41
Official
Hello NatalieC1982,
It is with great displeasure to hear of the overall experience. Please be advised your credit limit has been decreased to the requested amount. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards
Edcon customer experience
***
It is with great displeasure to hear of the overall experience. Please be advised your credit limit has been decreased to the requested amount. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards
Edcon customer experience
***
Best regards,