AL
Alareez L
1 reviews | Active since Jun 2015
26 Jun 2015, 14:19
Credit limit increase
Yesterday I was at the Jet store in Greenstone mall. I was \assisted"by a \""Manager\"" named Reevis. He advises that I was given the opportunity to increase my credit limit. I told him no thank you"
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Edgars's replyOfficial
29 Jun 2015, 16:27Hello A.S. Louw,
It is with great displeasure to hear of the overall experience. Please be advised your credit limit was not authorised and not increased. We have referred this query to the store manager as it could have been handled in a different light. We assure you all concerns raised will be addressed to avoid the re-occurrence of this nature.
Please accept our sincerest apologies for the lapse in service.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. Please be advised your credit limit was not authorised and not increased. We have referred this query to the store manager as it could have been handled in a different light. We assure you all concerns raised will be addressed to avoid the re-occurrence of this nature.
Please accept our sincerest apologies for the lapse in service.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Jun 2015, 16:27
Official
Hello A.S. Louw,
It is with great displeasure to hear of the overall experience. Please be advised your credit limit was not authorised and not increased. We have referred this query to the store manager as it could have been handled in a different light. We assure you all concerns raised will be addressed to avoid the re-occurrence of this nature.
Please accept our sincerest apologies for the lapse in service.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. Please be advised your credit limit was not authorised and not increased. We have referred this query to the store manager as it could have been handled in a different light. We assure you all concerns raised will be addressed to avoid the re-occurrence of this nature.
Please accept our sincerest apologies for the lapse in service.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,