1 reviews | Active since May 2015
Credit Limit
My original credit limit was granted while i was on a much lower salary. I lowered the amount as I dont like a lot of credit available as it is tempting to overspend. I recently tried to increase my limit as their is something in store I wanted, they requested 3 months salary slip. I submitted. ( I earn about 4 times more than I did when I first opened the account) A quick reply via mail to say my request has been declined.<br> 1st. How was this established if no one called to confirm expenses. 2nd. How is it possible that I cannot increase a what is a very low credit limit when my income is much higher than when I opened the account. 3rd. I app**** to Game and recently was given a substantial credit limit. Which I later chose to decline. So it stands to reason that by other companies including my banks standards i am viable for credit but not Edgars. That means you either dont want too much spending in your stores or your staff is either too lazy or *********** to perform the needed evaluation.
It is with great displeasure to hear about your overall service experience.
Please be advised that your query is referred to our regional credit office for investigation purposes. Feedback confirming why your request was declined will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
It is with great displeasure to hear about your overall service experience.
Please be advised that your query is referred to our regional credit office for investigation purposes. Feedback confirming why your request was declined will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
