MB
Mbali B
1 reviews | Active since Mar 2009
06 Jul 2015, 18:29
Credit limit
I went to Edgars Empangeni to ask for an increase in credit limit. Nobody could help me the worst part is that I had decreased the credit limit over the phone and yet I can not increase it telephonically. Apparently I have to wait for the system to increase it. What kind of service is this? <br> <br>
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Replies (1)
Edgars's replyOfficial
09 Jul 2015, 09:44Hello ndabenhl,
Thank you for raising your concerns with us. Please note we are no longer allowed to increase the credit limit manually. The system will update it and you will receive an SMS notification to either accept or decline it. We apologise for the overall experience, but that is a decision we cannot override.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note we are no longer allowed to increase the credit limit manually. The system will update it and you will receive an SMS notification to either accept or decline it. We apologise for the overall experience, but that is a decision we cannot override.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply09 Jul 2015, 09:44
Official
Hello ndabenhl,
Thank you for raising your concerns with us. Please note we are no longer allowed to increase the credit limit manually. The system will update it and you will receive an SMS notification to either accept or decline it. We apologise for the overall experience, but that is a decision we cannot override.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note we are no longer allowed to increase the credit limit manually. The system will update it and you will receive an SMS notification to either accept or decline it. We apologise for the overall experience, but that is a decision we cannot override.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,