Credit Insurance charged wrongly

<p>On the 29 July 2016, I made a purchase at the Edgars The Glen. The cashier at the time informed me of the new credit charges which I refused to pay. Her comment was then who is going to pay her salary - I thought this was rather cheeky and I asked for my card back and to cancel the purchases. Her attitude changed and she said I could deline the charges which I did - I crossed the deline box and my partner was witness to this. I received my statement later that month only to see that I have been charged for this. I phoned Edgars and I was informed by the lady that if I don't pay this charge my account will be blocked - well so be it block it and keep it - how disgusting is that service after all my years that I have had my account with Edgars. I then emailed the accounts department and finally received an email from Nokuthula Nhlapho stating that she has the signed consent form - I dually asked her to send it to me and I am still waiting for this email. Re emails dated 17/08, 26/08, 01/09, 06/09, 09/09. Sadly this has left a bad taste in my mouth and I will be making my last payment the end of this month and closing my account - I will be deducting those charges from my last payment. - Acc no. ********** ********** 05253</p>