1 reviews | Active since May 2019
****py Service and lack of interest in the client .
This is the BIGGEST mistake of my life , opening an account with Edgars . Ever since i opened my account , there has been nothing but trouble with it . The first time i bought on my account , everything went fine , then suddenly it was closed down for "security reasons" that i am not even allowed to know about ( this is my own account ) !! I've made my payments like i was suppose to but still the account remained blocked and i could not find out why or what was going on . SO THIS HAS BEEN GOING ON FOR ONE FULL YEAR NOW !!!!! Every time when i go to the shop they can't help me fix the problem , they are so damn lazy to help anyway . I sent 100 emails , finally got a response on the 3rd of April stating that i was handed over to attorneys and i did not do anything to correct my account (***FFFF !!!! ) Totally hate Edgars . Biggest mistake of my life and i would never ever recommend them to anyone !!!! Highly disappointed in the service i have received , they will definitely never see me again .
Thank you once again for sharing your experience with us.
Please accept our sincere apologies for the frustrations caused to you with the block code on your account which is now in arrears.
We will escalate your query to our regional credit office for urgent intervention and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you once again for sharing your experience with us.
Please accept our sincere apologies for the frustrations caused to you with the block code on your account which is now in arrears.
We will escalate your query to our regional credit office for urgent intervention and feedback will be provided to you .
***/GO
Kind regards
Edgar's Customer Experience Team
***
