****py Service

So I decide to go through my account statements and low and behold, I find that there has been deductions for a funeral cover that I never took out. So I wrote an email to Edgars enquiring about this thing. In my attempt to make sure that perhaps I made a mistake, I humbly asked them for a recording where I took out this cover which is standard according to insurance rules and guidelines. It's been a fantastic 14 days and they're as quiet as a church mouse. Your systems are really ****py guys.

My reference number is ********** 1338/GO