1 reviews | Active since Aug 2011
Cosmetics consultant at Edgars going the extra mil
I went to Edgars at Mall@Carnival this afternoon in search of a particular cosmetic brand and product. There was a cosmetic consultant, unfortunately I did not get her name, who went out of her way to assist me in trying to find a substitute product as the product I wanted was temporarily out of stock. She had even requested other consultants to assist me with the specific brands that they worked with. I was amazed at her enthusiasm even though I had given up looking. I was able to buy a few items that I am very satisfied with. Before I could go to Edgars, I was at another well know fashion store but decided to leave as the consultants were non-existent at the store. I am so glad that I went to Edgars and got such a great service.
Thank you for taking your time to write us this wonderful compliment. It is feedback from customers like you that motivates the staff to go the extra mile. Edgars sets high standards for the service rendered to customers and we are pleased you received such commendable service from the staff. Kindly note their efforts will not go unnoticed. The Store Manager was notified for recognition.
The reference number for your compliment is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking your time to write us this wonderful compliment. It is feedback from customers like you that motivates the staff to go the extra mile. Edgars sets high standards for the service rendered to customers and we are pleased you received such commendable service from the staff. Kindly note their efforts will not go unnoticed. The Store Manager was notified for recognition.
The reference number for your compliment is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
