******* Edgars/RCS handling of accounts need to be legally dealt with

Hello,I have seen many complaints on this forum about Edgars accounts/RCS takeover and it seems Edgars does not even reply.Is there not something Hellopeter can do? I too have incorrect charges on my account wherby they have not put credits on my account for returned merchandise to the tune of R1100.Also charges of an amount on a revolving 20 month credit arrangement that I dont know where they pulled out of their ****,and without any notificatio.I tried for a whole morning to get through to their call centre and no one picks up.Now I have sent e mails and am awaiting some reply.It however seems that nobody gets any answers.There are so many complaints on social media about how they are treating customer accounts.Please can we get some answers about what can be done at a legislation level and put this utter *****ery in the spotlight and have them shut down.I am now not going to pay any amounts further on my account and hope they summons me so I can defend their ******* accounts in court.