1 reviews | Active since Mar 2010
I'm being billed for Edgars Club plus Service fees of which I was not offered, did not request, nor sign for...
My account is 100% up to date... I refuse to pay extra for something I did not ask for or sign for!!
This is pure theft!! I also called and was informed that I will receive a response within 7 to 14 days... I will give you the benefit of the doubt and hold you to this timeframe.
NB: I do have a recording of this call... If I do not hear from you, or if I still see this on my next statement, I will open a case of theft. Regardless of the outcome, I will also be closing my account. I have had nothing but headaches from Edcon (Edgars), from day 1... I will never shop nor open any Edcon related account again and will, in fact, go out of my way to ensure that I never do. Should Edcon happen to acquire another company that I happen to have a contract with, I will close all my accounts with said company with immediate effect. I want nothing more to do with Edcon!!
Thank you for making contact with us regarding the financial services that is being billed onto your account. We can confirm that the club members has since been cancelled on the 18/12/17 and we have escalated the service fee issue to our accounts team for assistance .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for making contact with us regarding the financial services that is being billed onto your account. We can confirm that the club members has since been cancelled on the 18/12/17 and we have escalated the service fee issue to our accounts team for assistance .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
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