MO
MODIBANE O
1 reviews | Active since Mar 2013
14 Oct 2015, 16:05
contract termination
I went to Randburg square 3 months ago to ask for my Edgars cell phone to be cancelled as the phone is lossed and the made is discontinued. she confirmed that the contract would be cancelled which was never cancelled.<br> <br> now its 3 months i received the statement saying i owe R160.00 three months installments.<br>
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Edgars's replyOfficial
16 Oct 2015, 10:05Hello obakeng.modibane,
Kindly note the accounts department have been trying to contact you, as there are two active cell phone insurances. They need to confirm the one that you request to cancel. Please contact the accounts department on ***and our friendly consultants will assist with you cancellation.
We apologise for the overall experience. Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Kindly note the accounts department have been trying to contact you, as there are two active cell phone insurances. They need to confirm the one that you request to cancel. Please contact the accounts department on ***and our friendly consultants will assist with you cancellation.
We apologise for the overall experience. Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply16 Oct 2015, 10:05
Official
Hello obakeng.modibane,
Kindly note the accounts department have been trying to contact you, as there are two active cell phone insurances. They need to confirm the one that you request to cancel. Please contact the accounts department on ***and our friendly consultants will assist with you cancellation.
We apologise for the overall experience. Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Kindly note the accounts department have been trying to contact you, as there are two active cell phone insurances. They need to confirm the one that you request to cancel. Please contact the accounts department on ***and our friendly consultants will assist with you cancellation.
We apologise for the overall experience. Please find your reference number: ***/GO
Kind regards
Edcon customer experience
***
Best regards,