1 reviews | Active since Jun 2016
<p>I'm a vodacom customer for the past couple of years with the same number for many years. Today I wanted to transfer airtime to a friend and I was told i need to be active for that service. I called custmer service and I was told my number has been changed to contract that whyI am unable to use the servce. I was given a number to cal only to find out that its a Jet and Edgars customer service line. I did not apply for contract, Ive never been called by thier agents about swapping my number from preaid to contract. How do they get our details and put us in contracts that we dont even know, I'm so angry right now. I was told to leave my details and I will be called in 48 hours. This is just BULL!!!!! </p>
We must apologise for the inconvenience and frustration caused in the matter. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback will be provided shortly.
Your reference number is ********** 485/GO.
Kind Regards
Customer Experience team
***
Best regards,
We must apologise for the inconvenience and frustration caused in the matter. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback will be provided shortly.
Your reference number is ********** 485/GO.
Kind Regards
Customer Experience team
***
Best regards,
We must apologise for the inconvenience and frustration caused in the matter. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Best regards,
We must apologise for the inconvenience and frustration caused in the matter. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback will be provided shortly.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Best regards,
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