1 reviews | Active since Oct 2019
CONTINUOUS HORRIBLE SERVICE FROM EDGARS
As this is the only way to get Edgars's attention, I will complain again. Its now the 26th of May 2020 and I still havent received any of my orders or had any positive or relevant feedback. On Friday the 22nd of May I was advised I will receive all my orders that same day. Nothing came. And the person helping me never phoned again with updated feedback. Yesterday after several calls I was advised they will give me feedback this morning just after 9. Still havent heard anything. This is the most pathetic service I have ever received. I dont expect miracles. Just give your customers some proper feedback as to when the are receiving their goods. My very 1st order dates back to 11 April 2020. Honestly, I expected better service from Edgars. This is now getting ridiculous. There is no point in getting the clothes in Spring only. I want answers and better service. If my money was good enough, surely I should receive better service.
I have still not received any relevant feedback regarding my orders as promised.
According to your online team, all my goods were received at the warehouse last weekend and should have been delivered to me already.
I have not received anything. This is completely unacceptable.
My very first order dates back to 11 April 2020.
Your customer service apparently keeps escalating and emailing. This does not help me.
These orders are all winter clothes for my daughter except for 3 items. The 3 other items are also essentials under level 4 lockdown.
I need to know what is the status of my orders and when I will be receiving my daughter's clothes. She is only 3. I need this urgently. Winter is setting in now.
Please get back to me.
Regards
Chanelle Venter
***
I have still not received any relevant feedback regarding my orders as promised.
According to your online team, all my goods were received at the warehouse last weekend and should have been delivered to me already.
I have not received anything. This is completely unacceptable.
My very first order dates back to 11 April 2020.
Your customer service apparently keeps escalating and emailing. This does not help me.
These orders are all winter clothes for my daughter except for 3 items. The 3 other items are also essentials under level 4 lockdown.
I need to know what is the status of my orders and when I will be receiving my daughter's clothes. She is only 3. I need this urgently. Winter is setting in now.
Please get back to me.
Regards
Chanelle Venter
***