Continuous harassment after promising to stop
<p>I curse the day I opened an Edgars account. I receive up to 13 marketing calls from Edgars per day. I have blocked their numbers and now the calls come from a private number. I have written to Edgars on Facebook and email requesting that the harassment stop, was promised that they will stop calling, yet I still receive calls. I am at my wits end. Not only do you employ some of the most rude, dumb and useless people in the clothing retail industry (in particular at your Mall@Reds branch where racial abuse of customers and unmanned tills are the order of the day) you also harass people at the extent that borders on the psychopathic. And don't even dare copy-pasting your standard response that you will follow and promise to remove me from your contact list. IT US A BLATANT LIE. </p>
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
