MR
Marie R.

1 reviews | Active since Mar 2013

29 Aug 2017, 12:52

Continued unsolicited sms campaigns

Edgars keep sending me sms campaigns especially relating to DirectAxis loans, I have opted out NUMEROUS times but keep receiving messages - two at a time - on a weekly basis.

0
Replies (2)
Edgars
Edgars's reply30 Aug 2017, 16:45
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing the phone number on our systems and make certain that you do not receive any marketing material from Edcon, query ref no : ***/GO

Kind regards.

Customer Experience Team

Call Centre: ***

MR
Marie R.'s update04 Sept 2017, 11:11
Reviewer Update
Where am I supposed to send my ID number or account number to, you do not provide an email address and I will not be spending my time contacting your call centre!