WM
Willem M

1 reviews | Active since Sept 2009

03 Apr 2018, 15:31

Continious sales calls and not taking no for an answer.

Hi have a 0 balance Edgars account. They seem to see this as a sign that i have money that needs to be milked. For the past 2 weeks I've been getting calls twice a day from Hollard on behalf of Edgars trying to bully me into buying Funeral and Life cover. No matter how many times I say no they keep on phoning and actually getting really pushy about it. I've reached the point where I want to close my account, but now they are giving me the run around and offering to increase my limit rather than close my account???????????? I want my account closed, and to be never contacted by Edgars to ever again.

0
Replies (2)
Edgars
Edgars's reply04 Apr 2018, 17:16
Official

Thank you for making contact with us .Please accept our sincere apologies for the frustrations and harassment caused to you with the marketing calls. We have removed all the marketing indicators from our account profile preventing future calls .Should you still receive them kindly contact us on ***for further assistance.Thank you for your continued support.***/GO

Kind regards

The Edgar's Customer Experience Team

WM
Willem M's update12 Jun 2018, 08:23
Reviewer Update
So, the very nice lady from Edgars phoned and promised me that this would never happen again. Guess what, its been 2 months now and the calls does not stop. Just got another call wanting to push Insurance down my throat. I guess that is it then, closing my account today!!