cont do there job right !!!!

I'm so upset how can people be so stupid ....I called in 2 edgars head offices wanting to make an arrgmnt cuz my account is over due then I was told it was handed over n I need to call the ppl they handed it over to this person thn gves me the number n its the wrng number I thn call in the nxt day again n they gve me a other number n tell me the place name is TRN ok I call the number n its a invalid number and gve me a other name again ....wat the hell I wna setl my damn account n mst I nw call bck 4 the 6th time 4 sum1 to help me or gve me wrng info ....I'm going up n down wit regards to the same thing since monday n then I stil need 2 be put on hold I'm very upset