Consultants not doing as requested.

Closing of account. After paying the full balance of +/- R3. 80 in September 2020 at the Garden routre mall branch I was put in touch with the Call centre to cancell the acount. This was not done ad requested and it was again followed up in October and November without any success. Each month the account is still debited and the outstanding balance is now more than R200. 00. I have decided to not pay this and I am now receiving sms's that account will be handed over. I have decided not to do any further business with any company in the Edcon group.