1 reviews | Active since Jun 2016
Complaint : Useless service and the voucher will expire tomorrow
<p>I receive a voucher from Edgars on my phone which expires 30 june and I went to Edgars yesterday amd soent more than R1500 but forgot to show this voucher which says that you get a free pair if sissyboy, levis ir guess jeans when you spend R1500 or more. I contacted the fin call centre and customer care numerous times only to be given the same number to call that doesnt work ********** 2274. So disappointed in the customer service given today</p>
Thank you for bringing this matter our attention. We must apologise for the unpleasant experience. Kindly be advised the voucher/sms needs to be present on the transaction at all times however we have raised your concerns with the store manager of Edgars Kolonnade and will revert with feedback shortly.
Your reference number is ********** 287/GO.
Kind regards,
Edcon customer experience team,
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Thank you for bringing this matter our attention. We must apologise for the unpleasant experience. Kindly be advised the voucher/sms needs to be present on the transaction at all times however we have raised your concerns with the store manager of Edgars Kolonnade and will revert with feedback shortly.
Your reference number is ********** 287/GO.
Kind regards,
Edcon customer experience team,
***