1 reviews | Active since Jan 2020
COMPLAINT!!!
Good Day,
I have had an old account with Edgars that is still on my ITC.
I've phone the customercare and send multiple emails with a screenshot of my ITC with no success.
I'd like to settle this account so that my ITC can be updated but they've made it simply impossible at this stage.
I've phoned the complaint lines.
I've been to the store @ Carnival mall where the account has been opened.
This account has been handed over and they can't even advise to whom.
I have not received any calls or emails from the debt collecting department.
This is absolutelt pathetic of them to expect me of me take a day leave in order to sit at Edgars and wait for them to resolve this matter.
It's been three weeks encounting trying to resolve this matter.
Thank you!
Thank you for your reply.
I've still not received any feedback regarding the attached account.
I would like for this account to be settled and taken of my ITC.
I can't believe that Edgar's don't know to who the account has been handed over to and I've never received any calls from the debt collection company.
I've been told to please give them 21 working days in order to process and receive information regarding my account.
This is absolutely ridiculous how should I resolve this with little to no help.
I'll just pay this account and close it.
I'll never open any credit account with Edgars.
Normally before hand over takes place they have the decency to inform you of your account being handed over.
Please get someone to resolve the account for me.
I've been waiting long enough.
Have a wonderful day.
Kind Regards,
Bianca
Thank you for your reply.
I've still not received any feedback regarding the attached account.
I would like for this account to be settled and taken of my ITC.
I can't believe that Edgar's don't know to who the account has been handed over to and I've never received any calls from the debt collection company.
I've been told to please give them 21 working days in order to process and receive information regarding my account.
This is absolutely ridiculous how should I resolve this with little to no help.
I'll just pay this account and close it.
I'll never open any credit account with Edgars.
Normally before hand over takes place they have the decency to inform you of your account being handed over.
Please get someone to resolve the account for me.
I've been waiting long enough.
Have a wonderful day.
Kind Regards,
Bianca