Complaint
<p>Edgar's is quick to want money but I have been battling for over a year to get them to take off the personal funeral cover that I never asked or signed for it still hasn't been taken off my balance I never received a phone call nor a email they just ignore a person. So know I hope this gets sorted out as I'm tired of sending emails to their head office and they still do nothing about it. They r quick to stop it but can't phone u or communicate and tell u wats going on nor have they refunded me back. </p>
We have received your concerns and apologise for the inconvenience caused by the matter.Kindly note that the Financial services have been cancelled as per your request. The accounts team may be reached on the below details regarding follow up on the matter the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.Kindly note that the Financial services have been cancelled as per your request. The accounts team may be reached on the below details regarding follow up on the matter the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
I know it's been cancelled but y isn't it been refunded as I never asked for it that is my complaint Nd I'm not gona email ur head office again coz they take forever to sort the matter out Nd still it's been months now Nd still no refund I'm still awaiting on that..
I know it's been cancelled but y isn't it been refunded as I never asked for it that is my complaint Nd I'm not gona email ur head office again coz they take forever to sort the matter out Nd still it's been months now Nd still no refund I'm still awaiting on that..