CM
Carmen M
1 reviews | Active since May 2019
12 Aug 2019, 12:58
Complaint !!!
Good day My account was handed over to attorneys who never contacted me when I call the call center I am given a number of debt collectors that does not exist , i am trying to pay the account up with no help i calledagain was told the attorneys would contact me and still was not contacted!!!! please call me asap.
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
12 Aug 2019, 13:43Dear Carmen
Thank you for making contact with us .
Kindly note that we will escalate your query to our regional credit office who will ensure that you are contacted regarding the payment arrangements .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us .
Kindly note that we will escalate your query to our regional credit office who will ensure that you are contacted regarding the payment arrangements .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply12 Aug 2019, 13:43
Official
Dear Carmen
Thank you for making contact with us .
Kindly note that we will escalate your query to our regional credit office who will ensure that you are contacted regarding the payment arrangements .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us .
Kindly note that we will escalate your query to our regional credit office who will ensure that you are contacted regarding the payment arrangements .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
CM
Carmen M's updateReviewer Update
13 Aug 2019, 10:26Good day, what will really help is if you please provide me with a number to call the attorneys dealing with my account so that i can call them myself, this will fast track things as i intend on paying a lump sum of money today! Don't your organisation want me to settle this debt, I mean come on guys?!!
CM
Carmen M's update13 Aug 2019, 10:26
Reviewer Update
Good day, what will really help is if you please provide me with a number to call the attorneys dealing with my account so that i can call them myself, this will fast track things as i intend on paying a lump sum of money today! Don't your organisation want me to settle this debt, I mean come on guys?!!
CM
Carmen M's updateReviewer Update
15 Aug 2019, 11:49I'ts been three days and your promises of having someone contact me has proved to be fruitless, should I rather contact your CEO and advise that you wont accept payment from me??!!! i await a reply on this within the next hour.
CM
Carmen M's update15 Aug 2019, 11:49
Reviewer Update
I'ts been three days and your promises of having someone contact me has proved to be fruitless, should I rather contact your CEO and advise that you wont accept payment from me??!!! i await a reply on this within the next hour.