NM
Nkosinathi M
1 reviews | Active since Jun 2020
26 Jun 2020, 12:39
Complained-No feedback
48 business hours has passed and I have not received feedback. I logged a complain on the 1st of June and the reference number is ***/GO. Should I escalate it to the OMBUDSMAN?
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Edgars's replyOfficial
26 Jun 2020, 16:51Good day Nkosinathi, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. As per our telephonic conversation on 11-06-2020, we requested that you send us the screenshot of the sms that you had received. This is required for us to investigate the matter further.
The reference number for the complaint is ***/GO Warm Regards The Edgars Team
The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,
Edgars's reply26 Jun 2020, 16:51
Official
Good day Nkosinathi, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. As per our telephonic conversation on 11-06-2020, we requested that you send us the screenshot of the sms that you had received. This is required for us to investigate the matter further.
The reference number for the complaint is ***/GO Warm Regards The Edgars Team
The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,