COME BACK WHEN YOU HAVE MONEY ...
On Saturday the 21st March 2015 , i went to the Edgars Red Square at pavilion to have a look at the make up options that were available to me as my current supplier isnt doing it for me any more . upon arrival i was assisted by a couloured lady who suggested i try Estee Lauder . She then referred me to the Estee Lauder Counter where the girl who works there just dismissed me and embarrassed me in front of everyone in the store , she asked me if i had money to purchase her products at that time and i advised her that i will purchase the products on Monday 23/03/2015. her response to that was , \ Come when you have money "this made me feel inferior and unimportant as when a White lady walked in she jumped to help her and did not ask her if she was making the purchase on that day . She was rude"
We tried to contact you but the number does not exist
It is with great displeasure to hear of the unpleasant service you received. That is certainly not the type of service that indicates our standards. Kindly note we have referred this matter to management to address, as it could have been handled in a different light.
Please note all concerns raised will be addressed as the consultants are equipped with knowledge to assist customers and not be biased.
We assure you concrete feedback will be given to you shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We tried to contact you but the number does not exist
It is with great displeasure to hear of the unpleasant service you received. That is certainly not the type of service that indicates our standards. Kindly note we have referred this matter to management to address, as it could have been handled in a different light.
Please note all concerns raised will be addressed as the consultants are equipped with knowledge to assist customers and not be biased.
We assure you concrete feedback will be given to you shortly.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***