Collections Department

My company went onto short time then over year or so 20% paycut and which we still on. I then made arrangement with edgars collections to pay less due to this and would do so till fully paid. Continued paying at less rate and today paid outstanding R580. When made arrangements i asked would I be able use card when pay outstanding balance and was assured would be no problem. Ha that was wronģ as today after paying final amount i want get some underwear but got referred to customer service line despite slip showing credit available. Imagine customer service says ***** dept blocked my card and handed me over. When asked couldnt say why told contact head office. Firstly i havent committed or had anyone commit ***** using my accoint so why they block abd 2ndly not handed over as i made arrangements which i been paying and today paid up. Told now cant use card anymore after all these yrs must wait will receive call reopen account cant say when

Really is this how edgars treat honest paying customers who make arrangements cause of a paycut only to be blocked by *****????

Im very upset at this all. Why block for *****??? How can i open my account again as i used it for the penny colen range clothing. Hope this been a misundestanding as i really gave enjoyed buying at edgars and through no fault of my own making i couldnt pay full monthly fee but was honest enough to make arrangements and pay many others dont.

Thanks Edgars for this very upsetting bad service. My sons and friends considering closing their accounts now if this way edgars treat customers who try pay up.

DA TURNER TELEPHONE ONLY WORK HRS ********** 731 or **********