1 reviews | Active since Feb 2013
CLUB VIP and VIP Charges!!!
<p>Its disheartening when the only way to get things done is by lodging complaints but since your branches dont know what to do this is my only resort, but even after my previous complaint about unauthorised Club and VIP charges: </p> <p>I'm still getting charged VIP and Club for R60 each! On my previous complaint you said it was resolved!!!</p> <p>This clearly wasnt completed and I'm still getting charged and none of the previous charges have been reversed!</p> <p> </p> <p>Stop charging me for something I dont want!</p> <p>Previous Reference Number: ********** 440/GO</p> <p>and I have a previous complaints with Edgars as well</p> <p> </p> <p>FIX THIS NOW!</p>
Thank you for bringing this matter to our attention.
As communicated to you previously the Club VIP membership was cancelled and reversed on the 19/09/2016.
The reversal will only reflect on your October 2016 statement as per the billing cycle date.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention.
As communicated to you previously the Club VIP membership was cancelled and reversed on the 19/09/2016.
The reversal will only reflect on your October 2016 statement as per the billing cycle date.
Kind regards,
Edcon customer experience team,
***