1 reviews | Active since Oct 2012
Club Membership activated without authority
Good day<br> <br> I have recently received 2 Club Magazines from edgars. I hope I am not paying a monthly subscription fee for this. as I have not signed any acceptance of this, please provide proof of my signature if this is the case. Your employee ( Rajasagaran Moodley) just does his own thing at the till and I am not impressed with his services he provides. I visited Edgars Beacon Bay on the 28/02/2015 and your employee just does hes own thing with regards to the club membership,went ahead with the process and asked me to sign without me even telling him I wanted the service so I said I do not want it and I signed a slip to cancel is nowhere did I place my signature on the electronic pad. If I am paying for this service I would like my money refunded on my account, I also have not received any statements from edgards since last year in the post. I have app**** to received my statements by email and I still haven't received anything online as it just shows blank. the online system does not work. Please inform your staff not to just do their own thing, he is very pushy and I do not like being served by someone with that kind of attitude, if I wanted the membership I would of asked.
Our attempt to contact you at 11:38 was unsuccessful.
Please note we have referred your query to the store to cancel the Edgar's club classic and also credit your account. The latest statement has also been emailed to you. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 11:38 was unsuccessful.
Please note we have referred your query to the store to cancel the Edgar's club classic and also credit your account. The latest statement has also been emailed to you. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
