PM
Prudence M
1 reviews | Active since Apr 2011
02 Mar 2016, 16:49
Club membership
On 28/01/2016, I went shopping at edgars centurion and was approached by some guy who said their job was to check if my account qualifies for discounts.Little did I know that its a **** by edgars to have more people/members joining their club.Remove me from this **** membership
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Edgars's replyOfficial
03 Mar 2016, 11:19Hello PNMokwena,
Thank you for bringing this matter to our attention. Please be advised we have raised this incident with our store manager regarding the representative.
We have also escalated your query to our accounts department to cancel the club membership, once done confirmation will be sent to you.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused in this matter.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised this incident with our store manager regarding the representative.
We have also escalated your query to our accounts department to cancel the club membership, once done confirmation will be sent to you.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused in this matter.
Kind regards,
Edcon customer experience team,
***
Edgars's reply03 Mar 2016, 11:19
Official
Hello PNMokwena,
Thank you for bringing this matter to our attention. Please be advised we have raised this incident with our store manager regarding the representative.
We have also escalated your query to our accounts department to cancel the club membership, once done confirmation will be sent to you.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused in this matter.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised this incident with our store manager regarding the representative.
We have also escalated your query to our accounts department to cancel the club membership, once done confirmation will be sent to you.
Your reference number is ***/GO. We must apologise for the inconvenience and frustration caused in this matter.
Kind regards,
Edcon customer experience team,
***