NH
Nicolette H

1 reviews | Active since Dec 2021

19 Dec 2021, 18:02

Club fees

I have been struggling to get my Edgars account paid off and I could not understand why not in spite of paying more than my monthly payment it still doesn't come down. I phone and ask for statements with no luck. Eventually I get a statement only to discover that they are billing my for the club fees. I canceled this subscription more than two years ago, and now tith no proof of this I customer am stuck with paying for something I never wanted. I am not the only person that I know of that has this problem. This is a common error with Edgars. Some people eventually closed their accounts to get rid of this ******* and *********** people that cannot do their job. I am highly upset about this and it's now costing me... Not fair.

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Replies (2)
NH
Nicolette H's update22 Dec 2021, 13:46
Reviewer Update
Sorry my phone was out of order for a few days.
My ID no is ***
Acc no ***59 4748
When I phoned customer service they couldn't find a trace of cancelation. And I know for a fact I canceled this...

NH
Nicolette H's update22 Dec 2021, 20:30
Reviewer Update
If you don't have proof they aren't willing to help. So much for recorded message for customer protection. I am done with Edgars. And I am not the only customer.