BM
Billy M
1 reviews | Active since Sept 2011
16 Feb 2016, 09:46
Club Fees
Much to my surprise, all of a sudden I have a club fee appearing on my monthly statement for which I did not sign up for. How can a company simply charge their members additional fees as and when they feel like it?<br> <br>
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Replies (1)0
Replies (1)
Edgars's replyOfficial
16 Feb 2016, 14:03Hello BillyMostert,
Thank you for raising apprehensions with us.
Please be advised that the service in question has been cancelled and a reversal has been conducted. As proof for action plan taken all adjustments will reflect on your next statement.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising apprehensions with us.
Please be advised that the service in question has been cancelled and a reversal has been conducted. As proof for action plan taken all adjustments will reflect on your next statement.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply16 Feb 2016, 14:03
Official
Hello BillyMostert,
Thank you for raising apprehensions with us.
Please be advised that the service in question has been cancelled and a reversal has been conducted. As proof for action plan taken all adjustments will reflect on your next statement.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising apprehensions with us.
Please be advised that the service in question has been cancelled and a reversal has been conducted. As proof for action plan taken all adjustments will reflect on your next statement.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***