1 reviews | Active since Sept 2016
Club fees
<p>I paid up my account 4 or 5 months ago. since then receiving threatening SMSS that unless I settle my account I will be handed over for collection listed on the credit bureaus etc. etc. I made contact to discover that you are charging a club fees. If I did join your club all I request is for you to provide proof of my joining. Your call centre has failed on at least 3 occasions now to provide me with such proof yet I continue to receive threats when my account is paid up. Provide me the proif or refund ******** "club fees" please update my credit profile accordingly. Simple request yet you cannot deliver Edgars btw I hope R300 does not cause you to go out of business </p>
Pardon our late response to your email.
In response to the above concerns, we hereby confirm that your query is referred to our regional credit office to process a reversal back to your account as the service in question was cancelled.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Pardon our late response to your email.
In response to the above concerns, we hereby confirm that your query is referred to our regional credit office to process a reversal back to your account as the service in question was cancelled.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***