1 reviews | Active since Sept 2019
Club fee cancellation- POOR SERVICE
I cancelled my club fee last year when I discovered the club fee was still being debited, even though the account was paid up, and I was not receiving any statements. I settled the outstanding club fees, as it was my mistake to forget about it, whilst Edgars did not even send me statements or notifications in this regard. I cancelled the club fee in Store in Promenade Mitchells Plain, when i settled the outstanding fees. I was shocked to see on a statement received recently, that I am still being charged for a club fee. I then sent a mail to the edg******* and ***. and just received an automated response with email address. The ***. is one of the email address, which actually states the email address is not longer valid. I am extremely disappointed that nobody has come back to me, short of me going in Store again, standing in a queue to redo the whole process AGAIN. I want the clud fee cancelled and reversed as I owe Edgars nothing, and don't intend using the card again. just not worth it!!!
Trust you are doing well and keeping safe.
Tried calling you however you not available on your mobile.
Jet club is cancelled and reversed .
Please confirm if an account closure is also requested as well.
Should you have any further enquiries please feel free to contact us.
Trust you are doing well and keeping safe.
Tried calling you however you not available on your mobile.
Jet club is cancelled and reversed .
Please confirm if an account closure is also requested as well.
Should you have any further enquiries please feel free to contact us.
