MS
Mphi S

1 reviews | Active since Dec 2010

19 Dec 2016, 16:04

Club card invalid error

<p>I've been calling the customer service Centre all day to get a new card issued to me. As my current club card doesn't work at the cinema. I have been to the cresta and sandton sore to get assistance and I haven't received a new card on both occasions because the call center promises to call me and sort out my issue without having to issue me with a new card. Fix this card problem or I am cancelling my account with Edgars! My reference number is: ********** 296</p>

0
Replies (3)
MS
Mphi S's update20 Dec 2016, 09:58
Reviewer Update

End result... membership was cancelled. Thanks for assisting Edgars customer service team. The entire account will be cancelled this afternoon as well.

Edgars
Edgars's reply22 Dec 2016, 11:37
Official

We are glad that you were finally assisted accordingly. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply22 Dec 2016, 11:37
Official

We are glad that you were finally assisted accordingly. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,