Clothes paid for but don't have the clothes!!!

I went to Edgars and I bought a few items on sale. After processing the payment the slip did not come out. I was told they will escort me out the shop as I did not have a slip. I told them i wanted a slip as the EFT payment went through and I would like to see that the sale items went through with the amount on garment. Ms Zwane logged a complaint but she logged a reversal of payment instead which is not what I wanted. I wanted a slip and not my money back!!!! I was told that I would not get a till slip. I asked her to call the manager who was just as clueless about their processes. The manager has no right to ask me why I need my slip!!!I paid just give me my slip!!! Teach your employees the processes and internal controls so that us customers don't pay for items which we are not in possession off. I ****ed off that Its my birthday tomorrow and I wanted to spoil myself as Im going away. Now i don't have the clothes!!! Now NO MONEY and NO CLOTHES!!!! I will never go to Edgars again and I will tell all my friends and family about this experience. I wasted 30 minutes of my time listening to 3 of your employees being ***********! My money better be in my account tomorrow morning!!!