IW
Ian W
1 reviews | Active since Oct 2010
22 Aug 2016, 07:01
Closure Letter
<p>After sending Edgars numerous of emails and phoning the call centre. I've asked that i need a confirmation letter stating that my account is closed. I've received everything else except the letter. (Even received a letter saying my account is in a good status- Which i do not want). </p> <p> </p> <p>Account number: ********** ********** 51952</p> <p> </p> <p>Can someone please assist?</p>
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Edgars's replyOfficial
15 Sept 2016, 14:41We must apologise for the delayed response.
Please be advised as per investigation, your query is being attended to by our account department on the 22 August 2016.
We must apologise for the inconvenience caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply15 Sept 2016, 14:41
Official
We must apologise for the delayed response.
Please be advised as per investigation, your query is being attended to by our account department on the 22 August 2016.
We must apologise for the inconvenience caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,