SZ
Siphesihle Z
1 reviews | Active since Jul 2011
24 Mar 2015, 14:45
Closure
Hello. Closed my account with you last month - Edgars hasn't bothered to update my credit bureau information (funny as adverse information is updated quite quickly when one falls in arrears).<br> <br> Anyway, your failure to do what is required by law has negatively affected a home loan application my bank is currently reviewing. In order to rectify this situation, I need you to urgently provide me with a letter which confirms that this account has been closed. Secondly I need you to please update my credit bureau record.
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Edgars's replyOfficial
27 Mar 2015, 10:38Hello banker87,
Thank you for bringing this matter to our attention. Please be advised as per investigations a paid up letter had been sent to you on the 25/03/2015.
For further assistance please do you hesitate to contact us on ***. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised as per investigations a paid up letter had been sent to you on the 25/03/2015.
For further assistance please do you hesitate to contact us on ***. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply27 Mar 2015, 10:38
Official
Hello banker87,
Thank you for bringing this matter to our attention. Please be advised as per investigations a paid up letter had been sent to you on the 25/03/2015.
For further assistance please do you hesitate to contact us on ***. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised as per investigations a paid up letter had been sent to you on the 25/03/2015.
For further assistance please do you hesitate to contact us on ***. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,