Closing of account service is pathetic

Item: Edgars
Rating: 1
Author: Daryl M

Wife has settled her account and has been calling and logging constantly over the last two weeks and tge account is still active after wanting it closed we now coming to the end of the month and it’s still active and she will prob be charged another card fee it’s absolutely shocking it’s settled why can’t they just close it why must she constantly call only to have them log it again the service is pathetic we do not want the account anymore

Helpful (0)

Replies (2)

Daryl M's updateReviewer Update

29 Mar 2022, 15:13

Thank you I will be waiting hope this happens by Tom as that is month end need this account closed before there is another charge on it

Daryl M's update29 Mar 2022, 15:13

Reviewer Update

Thank you I will be waiting hope this happens by Tom as that is month end need this account closed before there is another charge on it

Edgars's replyOfficial

01 Apr 2022, 10:26

Good afternoon Daryl,

Trust you well.

Tried calling you however you not available on your mobile.
RCS has made contact with you concerning your complaint and awaiting account details .

Thank you and take care.

Edgars's reply01 Apr 2022, 10:26

Official