1 reviews | Active since Mar 2018
Closing my EDGARS Account
On 14 July I sent an email asking why I am being charged for a cell C subscription as well as a mobile vault service, and I asked for it to be canceled. On 26 Aug I made full payment of my edgars account, then I immediately sent an email asking for the account to be closed. On 31 Aug I received an email from edgars saying that my request for cancelation has been submitted. On 28 Oct I received an sms saying that my subscription had been canceled However, I am still being billed for the service fee and mobile vault service. I called again, asking for it to be canceled. On 10 Nov I received another sms, saying that my "cancel product" call has been logged. In the store, I was given yet another phone number to call but it is the same result...."my request had been submitted..." I have made numerous requests for them to resolve this matter, but am being met with no response other than continued charges and phone calls.
I have been receiving DAILY calls for outstanding amounts that is not due to Edgars for 3 months now! Getting a divorce had been easier than closing an account with Edgars...
