KB
Kayla B
1 reviews | Active since Dec 2015
28 Dec 2015, 14:34
CLOSING MY ACCOUNT
I went to Legit to have my Edgars account closed. the Manager had a terrible attitude and when she finally got on the phone to head office, I gave all my details and I was put on hold for more than 15 minutes just to have the phone put down in my ear. I have waited so long for my account to be closed. its funny how when I had it opened, it took a half the time. PLEASE JUST CLOSE MY ACCOUNT
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Edgars's replyOfficial
30 Dec 2015, 16:27Hello Kaylabull1,
We must sincerely apologise for the overall experience. That is certainly not the type of service that indicates our standards. Please note your account is closed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. That is certainly not the type of service that indicates our standards. Please note your account is closed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply30 Dec 2015, 16:27
Official
Hello Kaylabull1,
We must sincerely apologise for the overall experience. That is certainly not the type of service that indicates our standards. Please note your account is closed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. That is certainly not the type of service that indicates our standards. Please note your account is closed. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,