Closed my Account without permission

After supporting the business for +10 years, 2 weeks ago they decided to just close my account at their own free will. I received an email from "The RCS Team" stating that they had received a request from me to close my account. I have never made any such requests. They closed my account within 2 days of me receiving the first email. I sent an email to edg******* stating my complaint, to which I have received no response until today (2 weeks later). I'm sure they don't even read their emails. No wonder Edgars was on the brink of closure, it's going to happen again considering the way they close customer accounts, it's obvious they don't need the business HAHA!