AS
Andre S
1 reviews | Active since Oct 2009
27 May 2015, 09:13
Close my account
My account has been paid for over 2 weeks, when I try to purchase using my card your system denies the transaction due to \Suspected *****". What *******. Please close the account and send me confirmation that ITC has been updated and the account is closed. TODAY"""
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Edgars's replyOfficial
28 May 2015, 12:07Hello andresa,
We would like to apologise for the overall experience. Kindly note your account was closed as one of the dormant accounts as there was no activity on the account for some time. Please note the account is closed and a request for an ITC update has been sent to the accounts department and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience. Kindly note your account was closed as one of the dormant accounts as there was no activity on the account for some time. Please note the account is closed and a request for an ITC update has been sent to the accounts department and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply28 May 2015, 12:07
Official
Hello andresa,
We would like to apologise for the overall experience. Kindly note your account was closed as one of the dormant accounts as there was no activity on the account for some time. Please note the account is closed and a request for an ITC update has been sent to the accounts department and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience. Kindly note your account was closed as one of the dormant accounts as there was no activity on the account for some time. Please note the account is closed and a request for an ITC update has been sent to the accounts department and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,