Close Edgars Account

I've being trying to get my account closed and receive absolutely no response via e-mail.

Previously I had tried to close the account in store only to be referred to RCS.

I eventually gave up.

Unfortunately charges are being levied on my account resulting it going into arrears so I have to retry again to get it closed.

Also, don't receive statements from them either.

Ever since RCS have taken over the account management has been a disaster.

All I want is to close my account.