CLOCE MY EDGARDS ACCOUNT

I am trying to close my Edgars account. After calling 3 weeks ago they tell me that there is funeral cover and charges on my account. that I no nothing about. I paid the whole amount outstanding yesterday 1 September 2021When I called today 2 September the lady at closing department said my account has a ***** hold on it and she cannot close the account. This is unacceptable and we need Edgars to call us and sort it out. We can't afford more charges on the account. My account number @edgards is *** contact number ***