Clinique products
Bought Clinique products at Edgars directly after visiting edgars I walked pass dermalogica and they did a skin analysis and said that Clinique won’t do my skin justice, I need a more in-depth treatment which includes monthly facials. I decided to go with dermalogica I because are prepared to walk with me through the whole process and when I arrived at edgars they refuse to return the products and claim that I used it which I did not.
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Edgars's replyOfficial
07 Feb 2020, 16:31Dear Desiree
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you .
By copy of your mail we will alert senior management of Sandton who will contact you to resolve this matter .
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you .
By copy of your mail we will alert senior management of Sandton who will contact you to resolve this matter .
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply07 Feb 2020, 16:31
Official
Dear Desiree
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you .
By copy of your mail we will alert senior management of Sandton who will contact you to resolve this matter .
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you .
By copy of your mail we will alert senior management of Sandton who will contact you to resolve this matter .
Your ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,