Client service is very bad.

Edgar’s customer services is the worst, their service is very bad. I’ve been trying to phone sending emails with no help at all. I went to pay my account last month and I had forgotten my Edgar’s card at home. I was only told after I had swiped my cheque account card that I need to have my account of which I wasn’t aware. They said they reversed the transaction but the money is still not in my account. I’ve been phoning their call centre but they keep on transferring me to million departments. I made the payment last month.