BP
Belinda P

1 reviews | Active since May 2015

24 May 2022, 10:44

Cleary Being Patronized

This is my 3rd complaint re Edgars in having my account query sorted and then as per my communication more than a month now, requested that my account be closed once the settlement amount has been paid.

After countless emails since February until June, and after I have asked that my account be closed with immediate affect, I am not requested by, who know who from *** that now I have to contact *** or email *** for further assistance.

For pete's sake, how long is this still going to go on. I have never dealt with such *********** staff who is now clearly trying to patronize me.

CLOSE MY ACCOUNT - I HAVE SETTLED THE ACCOUNT !!!!!!

0
Replies (2)
Edgars
Edgars's reply25 May 2022, 09:38
Official
Good morning Belinda.

Good morning  Belinda,

I tried calling you however you not available on your mobile.

We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS and feedback will be provided on your complaint.

Thank you and take care.

Best regards,

Edgars
Edgars's reply25 May 2022, 13:58
Official
Good day Belinda.

Trust you well.

RCS has emailed you a paid up letter on your Edgars account .
Should you have any further enquiries please feel free to contact us.

Thank you and take care.

Best regards,