NB
Norman B
1 reviews | Active since Feb 2011
19 Nov 2015, 10:18
Cheap and nasty
I bought 3 golf shirts from Edgars recently, after one wash the shrunk so much that they seemed to have dropped 3 sizes. We only do cold washes . I was told I cannot return them as I do not have my slip. I don't normally purchase form Edgars as there is never anyone to assist . I will not be going back to Edgars ever again.
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Replies (1)
Edgars's replyOfficial
23 Nov 2015, 11:28Hello bassett,
As per our telephonic conversation thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have made the relevant department aware of your query to avoid such incidents from occurring.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have made the relevant department aware of your query to avoid such incidents from occurring.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply23 Nov 2015, 11:28
Official
Hello bassett,
As per our telephonic conversation thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have made the relevant department aware of your query to avoid such incidents from occurring.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening.
We have made the relevant department aware of your query to avoid such incidents from occurring.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,