1 reviews | Active since Mar 2009
Charged for something i havent requested
<p>My edgars account currently shows i am owing R175 - since last year there has been amounts deducted every month for a mobile content fee - something i never signed up or accepted for therefore was not paid , now i am been hounded by their accounts to pay this , i have emailed edgars accounts regarding this but have not received any response</p>
Please be advised we are currently liaising with RMCS(Retail Mobile Credit Specialists)you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Kindly note which is a third party company to Edcon with regards to airtime had activated the benefit on your account please be advised this is normally activated on your account when you purchase airtime via marketing sms sent to you regarding airtime specials.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Please be advised we are currently liaising with RMCS(Retail Mobile Credit Specialists)you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Kindly note which is a third party company to Edcon with regards to airtime had activated the benefit on your account please be advised this is normally activated on your account when you purchase airtime via marketing sms sent to you regarding airtime specials.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,