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Pieter B
1 reviews | Active since Aug 2016
19 Sept 2018, 09:05
Charged for something i didnt aplly for
Edgars charges me for Edgars Club VIP and R25 airtime every month for years of wich I didnt apply or agree to join and. Contacted Call Centre and havent had aresponse back from them for 2 days.
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Replies (2)
Edgars's replyOfficial
19 Sept 2018, 17:47We would like to apologize for all the inconveniences caused. Please be advised we have escalated your query to the RMCS department for investigation and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Edgars's reply19 Sept 2018, 17:47
Official
We would like to apologize for all the inconveniences caused. Please be advised we have escalated your query to the RMCS department for investigation and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
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Pieter B's updateReviewer Update
23 Sept 2018, 06:18Still no feedback. 6 days later
PB
Pieter B's update23 Sept 2018, 06:18
Reviewer Update
Still no feedback. 6 days later