rH
rumbidzai H
1 reviews | Active since Jan 2014
15 Oct 2015, 10:17
Charged for sms andmobilecontent which i know noth
I have noticed that my account has been debited with 19.99 rands each for the following services <br> <br> 25/09/15 SMS AIR SUBSCRI 19.99 <br> 28/09/15 MOBILE CONTENT FEE 19.99<br> <br> I did not request any of these services and i amshocked why am i being charged for something i did not sign up for.i do not want to receive the sms or any mobile content.please reverse these amounts.i never signed anything fof thesd charges.<br>
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
16 Oct 2015, 13:07Hello inimbune,
It is with great displeasure to hear that you were enrolled without your consent. Please be advised we have referred this query to the RMCS department to cancel and reverse the amount debited. We apologise for the overall experience, we can understand the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
It is with great displeasure to hear that you were enrolled without your consent. Please be advised we have referred this query to the RMCS department to cancel and reverse the amount debited. We apologise for the overall experience, we can understand the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply16 Oct 2015, 13:07
Official
Hello inimbune,
It is with great displeasure to hear that you were enrolled without your consent. Please be advised we have referred this query to the RMCS department to cancel and reverse the amount debited. We apologise for the overall experience, we can understand the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
It is with great displeasure to hear that you were enrolled without your consent. Please be advised we have referred this query to the RMCS department to cancel and reverse the amount debited. We apologise for the overall experience, we can understand the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***